Most organisations do not struggle because people are unwilling to collaborate. They struggle because the systems, structures and HR practices surrounding work make effective coordination difficult.
In increasingly complex organisations, many business challenges are coordination challenges. Information must flow across functions, decisions must be aligned, and expertise must be shared across boundaries. Yet despite significant investments in collaboration and leadership development, organisations often continue to struggle.
In this interactive virtual masterclass, Jody Hoffer Gittell will explore why coordination – not collaboration – is often the real challenge, and how HR can play a strategic role in creating the conditions for organizational performance.
Participants are encouraged to bring a real coordination challenge from their own organization and reflect on how structures, processes and people practices influence their ability to work effectively across boundaries.
In this virtual masterclass, we will dive into:
• Introduction to Relational Mapping as a practical tool and the principles behind decades of research on Relational Coordination
• Why coordination is emerging as a critical driver of organizational performance
• How HR practices can strengthen – or unintentionally undermine – effective collaboration
• Identifying coordination breakdowns in complex organisations
• Practical frameworks for improving cross-functional effectiveness
• The strategic role of HR in enabling organizational performance
